Hereafter follows a brief history of High-Level Executive Performance:
Performance Management is the "name of the game" - as in if you can't measure it you can't manage it (I can't remember which business guru said it first, but it's been used by many.) The trick is to know what to measure as all systems lend themselves to unexpected behaviours based on their reward models. (Let me not digress but happy to swap the did you hear abouts later.)
However, Performance Management Information System just isn't a good FLA (four letter acronym), so they same up with EIS and charged lots of money. I seem to recall that NCR had a wonderful system Rhapsody I think it was called which would drill down up and sideways - provided you had all the feeder data in it.
Nolan Norton's Balanced Scorecard was very popular since before 1988 - you can find numerous references to it. (NN were partner firm of KPMG).
For the manual versions (including many of the "finished reports" output to Excel / Power Point), particularly in the IT arena, it quickly became a dashboard, executive summary, mis summary. However, the use of pictures (traffic lights)/graphs to summarise data lends the name to dashboard over cockpit as a choice of names - particularly given the male/female ratios.
So, in summary, even if you think "Dashboard" is dated, the alternatives could be either disastrously/hilariously funny depending on your point of view.
Alison Murray
NB these opinions are my personal opinions and cannot be attributed to any of the clients or colleagues with whom it's been my privilege to work with over the years.
Performance Management is the "name of the game" - as in if you can't measure it you can't manage it (I can't remember which business guru said it first, but it's been used by many.) The trick is to know what to measure as all systems lend themselves to unexpected behaviours based on their reward models. (Let me not digress but happy to swap the did you hear abouts later.)
However, Performance Management Information System just isn't a good FLA (four letter acronym), so they same up with EIS and charged lots of money. I seem to recall that NCR had a wonderful system Rhapsody I think it was called which would drill down up and sideways - provided you had all the feeder data in it.
Nolan Norton's Balanced Scorecard was very popular since before 1988 - you can find numerous references to it. (NN were partner firm of KPMG).
For the manual versions (including many of the "finished reports" output to Excel / Power Point), particularly in the IT arena, it quickly became a dashboard, executive summary, mis summary. However, the use of pictures (traffic lights)/graphs to summarise data lends the name to dashboard over cockpit as a choice of names - particularly given the male/female ratios.
So, in summary, even if you think "Dashboard" is dated, the alternatives could be either disastrously/hilariously funny depending on your point of view.
Alison Murray
NB these opinions are my personal opinions and cannot be attributed to any of the clients or colleagues with whom it's been my privilege to work with over the years.
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