First I'd like to clarify, Does the new week-end port arrival increase your traffic or is it just shifting traffic from week-days to the week-end? If it is simply a shift of arrival dates rather than increasing traffic, you'll need to readjust M-F staffing levels.
Have you considered advertising for new positions? Perhaps people looking for a 2nd job would consider it.
Is there anyway of getting documentation from vessels arriving over the week-end ahead of time - eg faxed on Thursday, Friday morning?
Obviously, you'd want experienced management to deal with special situations which arose over the week-end - perhaps putting them "on call" on an as needed basis.
The challenge to move from a 5 day work week to a 7 day schedule may seem a big leap. My suggestions are to ask for volunteers first. Perhaps some recognition - shift leadership, etc could be offered.
In the current economic climate, I'm sure you could find staff who would jump at the chance of keeping their job if they felt their hours were under threat. So, take a look at the total staffing requirements and determine how best to fill it.
In one client I was at a few years ago, their overnight requirement was simply to fax the arriving documentation to a clearing service overseas - something which easily trainable and could be done by a part time employee without upsetting the work force.
Hope this helps,
Alison
posted 5 days ago
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