When a company has been merged with one of its competitors, what techniques work best for gathering technical knowledge? I want to align the content e

Alison's Contribution:

I agree with Kathleen that setting up a wiki is the way to go with this one.

By all means set up a structure for obtaining the same categories of information so that users will get used to using it like a dictionary/thesaurus/encyclopedia.

Branding it as a new identity could be used to engender participation if credit is given to thought leaders, distillers and disseminators of information. The objective is to build a collegiate culture, so reward those types of behaviours... even if it's only a mention in a weekly round up of what's new in each section.

Hope this helps.... I faced a similar situation many years ago when I joined a firm which had just merged... I was fascinating to obverse and navigate through through the mind sets, approaches and operating preferences of people who had been on board before the merger.

All the best,

Alison
posted 8 days ago