n addition to my earlier private response, I thought I'd share with you another tool which I've seen used to organise large bodies of information. Essentially, each area designated a "knowledge" manager with the responsibilities of both collecting and disseminating knowledge.
By the sound of it, Avery are looking to make information available across the organisation. One challenge will be to make it easy to understand. Another will be to make it easy to find. So making this part of a knowledge manager's responsibility would seem sensible.
Succession planning should be part of this process - so that when a knowledge manager moves on to new responsibilities that their contribution continues to be managed by someone who both understands it and why what isn't there has been left out.
As before, let me know if I can provide any further insights.
All the best,
Alison
posted 7 days ago
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